HomeProductsFacePro Xpert System

FacePro^® Xpert System: 5G Empowerment New Capabilities, New Businesses, New Growth

FacePro "5G+AR" remote expert system integrates with emerging technologies such as AI, big data, cloud computing, Internet of Things, AR, etc., to build smart services for the digital economy, develop value business scenarios, and help industrial enterprises resume work and operate efficiently in the post-pandemic era.

Cloud Platform + App Scenario-based Smart Application

AR Capable Remote Mentoring Solution
FacePro Xpert System is an AR (Augmented Reality) capable remote mentoring solution designed and developed fully by Softfoundry. Combining with use of next generation AR smart glasses, the innovative application provides real-time efficient remote global expert support, training and resources sharing via first-person perspective HD video communication.
Cost reduction
As such, maintenance, inspections and repairs can also be carried out without the need for the subject matter expert to be present onsite. This bring great conveniency and benefits to the customers, and creates values for businesses, such as improving efficiency and productivity, yet reducing the cost for travelling and deploying experts onsite.
Industry solutions
Serving a horizontal market adaptation and integration, FacePro have been deployed in varies sectors such as government, financial, education, healthcare, telcos, manufacturing, oil & gas, maritime and aerospace etc, which also consist of Fortune 500 companies.

Resolve Challenges Faced By Businesses

FacePro Xpert System uses AR smart glasses to transmit the on-site situation to the remote technical experts in real-time, and guide the on-site technician to troubleshoot and repair from the first perspective and free their hands. This can not only improve maintenance efficiency and ensure safety, but also achieve getting the knowledge of the expert remotely, it solves the problem of shortage of technical expert resources and high cost of traveling on-site. When you encounter difficult problems, you can also invite multiple technical experts for consultation. The experts can provide real-time multi-party HD video guidance with on-site technician, whether on PC or smartphone, to solve technical problems together. Reduce unplanned downtime losses.

Global Competitiveness 01
High travel expenses 02
Slow Customer Service Response 03
Unplanned downtime 04

Key Features

The FacePro Xpert System supports cross-regional, cross-level and multi-party communication, supports 4G/5G/Wifi/satellite network communication, data transmission encryption to ensure communication security; AR smart glasses support two-way audio noise reduction, which can effectively avoid the impact of on-site noise on call quality ; The system supports real-time high-definition video communication in multiple formats up-to 4K video quidance; supports push picture text messages, AR indicator marks, desktop sharing and other communication methods; remotely control smart glasses for video screen zoom, flash on, lens zoom, camera switching , Remote take HD photos, clear on-site details; support multi-expert real-time video collaboration, while providing guidance to front-end technician; real-time storage of all video voice guidance, photos and texts and other data to support workflow and establish a knowledge base.